How to edit Not Picked Up reasons

Article QX8lhHPh · source

For any unsuccessful consignment delivery, the system requires a set of unpicked reasons for future actions regarding that particular consignment.

In the dashboard :

  • Click on the hamburger menu () → Setup → App Flow Config ()image.pngimage.pngimage.png
  • Click on the dropdown menu at the top right and select the Not Picked Up Reasons option.image.png
  • Click on the Not Picked Up () icon on the right side of the table under the options column.image.png
  • Edit Rescheduled Reason option → A form shall appear with required fields to be edited.image.png
  • Edit the form with the required changes and click on the Update Not Picked Up Reason button.
  • You’ve successfully edited an Not Picked Up Reason.

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