How to add rescheduled reasons

For any unsuccessful consignment delivery, the system requires a set of rescheduled reasons for future actions regarding that particular consignment.

In the dashboard :

• Click on the hamburger menu (

  

  ) → Setup → App Flow Config (

  

  )

  

• Click on the dropdown menu at the top right and select the

  Rescheduled Reasons

  option.

  

• Click the

  Add New Reason

  button. A form shall appear with required fields to be filled.

  

• If the checkbox for CRM and RIDER APP would be selected the rescheduled reasons will appear on both.

  

• Fill up the form and click on

  Add New Reason

  button.

You’ve successfully created an Undelivered Reason.