How to add undelivered reasons

For any unsuccessful consignment delivery, the system requires a set of undelivered reasons for future actions regarding that particular consignment.

In the dashboard :

• Click on the hamburger menu (

  

  ) → Setup → App Flow Config (

  

  )

  

• Click on the dropdown menu at the top right and select the Undelivered Reasons option.

• Click the Add New Reasonbutton. A form shall appear with required fields to be filled.

  • If the checkbox for rescheduling delivery is selected, whenever that particular reason is selected, the delivery would be rescheduled for another date/ time.
  • Fill up the form and click on Add Undelivered Reasonbutton.
  • You’ve successfully created an Undelivered Reason.