Shipsy Knowledge Base

Find answers across 315 articles

Product guides, configuration walkthroughs, and operational playbooks for every Shipsy module.

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22 product areas

315 articles · 22 modules
◆01

Core Platform

Masters, hubs, users, configurations — the foundation of every Shipsy deployment

160 articles
⬡02

Multi-Carrier Management

Orchestrate shipments across multiple third-party carriers

16 articles
⚙03

Integration Marketplace

Connect Shipsy to your ERP, WMS, and commerce platforms

2 articles
⟨⟩04

Communication Engine

SMS, email, and notification templates for every logistics event

8 articles
▣05

Business Booking Engine

Customer portals, B2B bookings, and order management flows

23 articles
▥06

Hub Operations & Mid Mile

Inbound, outbound, sorting, line-haul, and hub-to-hub movement

34 articles
◉07

Hyperlocal

On-demand delivery management for food, grocery, and quick-commerce

1 article
∿08

Route Optimization

Route planning, capacity utilization, and adherence

4 articles
▯09

Mobile Application

Driver app flows, PODs, and field operations

6 articles
✦10

Territory Optimisation

Workforce, network, and territory planning

1 article
▨11

Shipsy BI – Advanced

Analytics, dashboards, and custom reports

1 article
₹12

Finance Operations (Advanced)

COD reconciliation, customer remittance, bank deposits

11 articles
▤13

Warehouse Management

Inbound, picking, packing, shelf management, and outbound

11 articles
⊞14

EXIM

Container tracking and international import/export workflows

11 articles
◎15

Finance Operations

Rider cash, third-party reconciliation, transaction history

6 articles
◐16

Digital Customer Experience

Branded customer portals and self-service tracking

1 article
⬢17

Multi-Carrier (Advanced)

Advanced carrier mapping, NDR mapping, custom integrations

1 article
▭18

Driver & Vehicle (Advanced)

Advanced driver ops, vehicle assignment, compliance

2 articles
▢19

Vendor & Indent Management

Vendor onboarding, indents, and contracts

8 articles
₴20

Rates & Contracts

Customer and vendor rate cards, tariff management

6 articles
⟁21

Rider Payout & Incentive

Driver payouts, incentive schemes, performance tracking

1 article
⚠22

Incident Management (LIA)

Exception handling and logistics incident resolution

1 article