Password reset- Customer Portal

In order to reset the password for a customer, we need to perform the following steps-

1. Login to the portal- Customer Portal with the current credentials.
2. Go to the extreme right hand side of the portal and click on Profile, you will find Change Password button.

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3. After clicking on the Change Password button, a window will open up, as shown in the below screenshot. You will be prompted to enter a new password here and the rules will be shown when you click on the i button.

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4. Input the new password as per the password policy and then click on confirm password text box and re-type the password and the Save button will be activated.

5. Click on Save and the new password is set for the customer.