# Reallocated order via dispatch screen

Module: CORE Platform
Module slug: core-platform
Source URL: https://helpcentre.shipsy.io/en-US/shipsy/article/VC8TGBZA-reallocated-order-via-dispatch-screen
Article ID: VC8TGBZA
Breadcrumbs: CORE Platform > Shipment Properties and Dashboard > Dispatch Management > Reallocated order via dispatch screen

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**Description :** In the dispatch screen, the order allocated to some rider can get reallocated in case of some situation occur.

* Click on the **three-dot button** right to the rider.
* Click on **Reassign button.**![image.png](/kb-images/reallocated-order-via-dispatch-screen--vc8tgbza/img_001_e7f5f693cf.png)
* Select the reason and the new rider you want to reallocate.
* Click **Submit** Button.![image.png](/kb-images/reallocated-order-via-dispatch-screen--vc8tgbza/img_002_46e578c42e.png)