# Configurations available at the customer Level

Module: Business Booking Engine
Module slug: business-booking-engine
Source URL: https://helpcentre.shipsy.io/en-US/shipsy/article/yi0ShXVP-configurations-available-at-the-customer-level
Article ID: yi0ShXVP
Breadcrumbs: Business Booking Engine > Customer Management Basics > Configurations available at the customer Level

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**Pickup Notification Via Email:**

This flag decides whether to send a pickup arrival notification via email. The email will be triggered at Pickup arrival event if the flag is enabled.

**Pickup Notification Via SMS:**

‘Pickup Notification Via SMS’ flag decides whether to send a pickup arrival notification via SMS or not. The SMS will be triggered at Pickup arrival if the flag is enabled.

**Dynamic Pickup Allocation:**

If this config is enabled, the PRS will be created on a real-time basis. The PRS will then be visible to all the riders mapped to the hubs configured for a certain pincode.   
The customer to hub mapping is defined in customer allocation rules.

**Extend Global Virtual Series:**

The virtual series need not be configured at the customer level. Whenever a new consignment is created, the AWB number will be used from the Global Series if this config is enabled.

**Is Reverse Customer:**

This is DTDC Specific.

**Email Notification Reverse Pickup:**

This is also DTDC specific.